Chatdesk is the CX partner helping innovative companies supercharge sales through its social and support channels. Its US-based teams delivers perfectly on-brand responses that turn customer inquiries on social, email, and chat into 10% more conversions and higher customer satisfaction. Customer service teams have also partnered with Chatdesk to reduce their response times by up to 70%.
Loving the instant Zendesk integration and pay-per-ticket pricing, hundreds of innovative brands, including Thinx, Shea Moisture, Moo, and Mented Cosmetics, trust Chatdesk to satisfy their customers.
About the founders/CEO:
Aneto Okonkwo and Andrew Olaleye founded Chatdesk in 2016.
Aneto previously worked at Google for over 7 years as a Product Manager, contributing to projects such as Voice Search and Google Assistant. Before Google, he was a management consultant at McKinsey & Company, serving clients in various industries across sales, operations, and IT architecture. He has a BS and MA from Stanford University, where he was a Mayfield Fellow.
Andrew has 10+ years of experience in customer experience, strategy, operations, and finance. He has worked across North America, Europe, and Sub-Saharan Africa in companies such as McKinsey & Company, Promasidor, and The Vanguard Group. His recent work focuses on driving operational improvements through technology and digitization.