Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently.

The company has a suite of products to better facilitate the support they can offer:

• Chatdesk Teams helps companies to manage repetitive tickets and respond to comments on Facebook and Instagram ads. With this feature, companies have reduced response times by up to 70% and increased conversion on social ads by over 10%.
• Chatdesk Shift helps companies to reduce their call volume by over 15%, by shifting calls to messaging and self-help.
• Chatdesk Trends allows to see trends and top-contact drivers by automatic tagging of customer feedback. It enables to easily identify actionable insights and drive business impact across customer support.

Chatdesk's cofounders are Aneto Okonkwo and Andrew Olaleye.

Aneto previously worked at Google for over 7 years as a Product Manager, contributing to projects such as Voice Search and the Google Assistant. Prior to Google, he was a management consultant at McKinsey & Company, serving clients in various industries across sales, operations and IT architecture. He has a BS and MA from Stanford Universeity, where he was a Mayfield Fellow.

Andrew has 10+ years of experience within customer experience, strategy, operations and finance. He has worked across North America, Europe, and Sub-Saharan Africa in companies such as McKinsey & Company, Promasidor and The Vanguard Group. His recent work focus has been centered around driving operational improvements through technology and digitization.