Burger Menu

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Site built by UNOMENA

Role Description

Job Brief

The Head of operationnal excellence will report to our VP of Operations.


Operational excellence :

• Monitor performance to secure both customer experience and operational excellence

• Reduce delivery lead time & improve quality by working closely with carriers

• Kickstart quality projects to improve the overall performance of our network


Capacity Planning :

• Build operational models to drive sound business decisions.

• Structure and manage capacity planning

• Share insights to help fleet staffing


Procurement :

• Build procurement strategy based on capacity planning insights

• Reduce costs and improve quality

• Work closely with buying team


• You graduated from a top tier engineering school or university

• You have +6 year of analytical and operational activities experience

• You have a strong management pedigree with excellent communication skills

• You are action-oriented with ability to work under pressure