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Company description

Born 4 years ago, Cubyn is the leader in Europe on first mile logistics. Our mission is to help merchants be successful online by building the logistics network of the internet. We collect items on-demand within 2H, perform packing & shipping of parcels. By offering a top-notch logistics chain without constraints to our partners, we allow them to focus on their core business. Since 2016, Cubyn grows 300% YoY and consolidates its leading position in Europe. At Cubyn we believe in ambition, impact, effort, disruptive thinking, teamwork and humility - and our team is our greatest asset. We are looking to double the size of the team by the end of this year, so would you join us? Key facts & figures: We secured a 7Mn$ funding in series-A to expand our operation in major european cities. Last year we shipped +200K parcels from 200+ active customers in Paris Some of our clients: Rakuten, Backmarket, Dior, Doctolib, Tealer and many more! Learn more: https://www.cubyn.com/

Role Description

Job Brief

The Head of operationnal excellence will report to our VP of Operations.

Responsibilities

Operational excellence :

• Monitor performance to secure both customer experience and operational excellence

• Reduce delivery lead time & improve quality by working closely with carriers

• Kickstart quality projects to improve the overall performance of our network

 

Capacity Planning :

• Build operational models to drive sound business decisions.

• Structure and manage capacity planning

• Share insights to help fleet staffing

 

Procurement :

• Build procurement strategy based on capacity planning insights

• Reduce costs and improve quality

• Work closely with buying team

Requirements

• You graduated from a top tier engineering school or university

• You have +6 year of analytical and operational activities experience

• You have a strong management pedigree with excellent communication skills

• You are action-oriented with ability to work under pressure