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Company description

dahmakan (Y Combinator S17) uses artificial intelligence in logistics and cooking automation to make food delivery affordable for the 500m people middle class in Southeast Asia.

Role Description

Job Brief

You’ll come with a track record of building teams and processes, starting and launching projects with a keen eye for continuous optimization and process improvement, ideally with experience in a customer-centric startup and working cross-functionally and internationally across a fast-growing business.

Responsibilities

● Build out and directly lead the Bangkok operations team to scale and build processes aligned to providing the best customer experience

● Work closely with the HQ and Regional Head of Departments to lead, create and implement operational and tech initiatives

● Motivate and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics

● Apply your knowledge of process design to achieve efficiency gains and cost savings across all parts of the operations

● Drive hypothesis and constantly work on the biggest challenges using a combination of data driven and business acumen approach

Requirements

● 4+ years of deep, hands-on management of operations functions with experience in project management, process design and optimization, training, business analytics and product design.

● Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them

● Quantitative data analysis, deep actionable insights, modeling, and advanced test plan design and analysis experience

● High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions

● Experience working closely and communicating effectively with internal stakeholders in an ever-changing, rapid growth environment with tight deadlines