Shippeo helps major shippers and logistics service providers leverage transportation to deliver exceptional customer service and achieve operational excellence. Spending countless hours on calls or emails chasing after delivery information is no longer necessary. Their real-time transportation visibility platform provides instant access to real-time delivery tracking, automates customer processes and offers unmatched ETA accuracy thanks to a proprietary and industry-leading algorithm developed in-house.
Thanks to constantly updated ETAs on every delivery, shippers are automatically alerted when a truck will be delayed. This allows them to inform end customers in a timely manner so they can plan accordingly, significantly increasing customer satisfaction. Operational efficiency also increases, because warehouse staff can ensure docks are not blocked by other trucks or idle pallets waiting to be loaded. Their solution can be put in place to avoid stockouts or costly production line halts if an incoming delivery is delayed.
Their Multimodal Visibility Network connects FTL, LTL, parcel, and container transport and integrates 850+ TMS, telematics and ELD systems using a unique API. In addition, having instant access to the CMR and other photos of the cargo allows for unequivocal root-cause analysis and faster resolution of litigation. Over 100 customers, including global brands like Coca-Cola HBC, Carrefour, Schneider Electric, Total, Faurecia, Saint-Gobain and Eckes Granini, trust Shippeo to track more than 25 million shipments per year across 74 countries.